Thank you so much for your feedback — we really appreciate you taking the time to share your experience.
As this is a newer product for us, it was originally developed during the summer months and hadn’t yet been tested in New Zealand’s colder conditions. Based on feedback like yours, we’ve made some improvements to ensure it performs beautifully in all weather while keeping the same nourishing ingredients.
We’re currently updating batches and really value your input as we continue to refine things. Thank you again for your support — it truly means a lot to our small business
Thanks, Montana